I feel IBM is in a great position to help Enterprises deliver on their IT initiatives with Hybrid Cloud being a significant enabler. IBM are used to Heterogeneous environments. During the heated competition between Lotus and Microsoft Exchange, IBM GTS (Global Technology Services) held the top position around Exchange deployments. This is a terrific example how IBM put customers first beyond their own products. This is still true today, IBM manage as much non-IBM systems as IBM systems. With Hybrid Cloud being the new-normal, this type of cross vendor capability is one which will certainly drive better customer outcomes.